Refund Policy – Kiteskraft Productions LLP
At Kiteskraft Productions LLP, we strive to deliver high-quality services across our events, award programs, media promotions, and consultancy offerings. By proceeding with any payment on our platform, you agree to the terms outlined in this Refund Policy.
1. General Policy
All payments made to Kiteskraft Productions LLP are considered final and non-refundable, except under specific conditions mentioned below.
2. Eligibility for Refund
A refund will only be considered in cases where there is a clear lack of commitment or non-fulfilment of promised services from the company’s side after the payment has been received.
👉 In simple terms:
Refund will only be applicable if there is a proven failure or mistake from the company’s end.
3. Non-Refundable Situations
No refund will be issued under the following circumstances:
- If the client changes their decision after making the payment
- If the client fails to complete required formalities or documentation
- If the client is unable to attend the event or utilize the services
- If delays or issues occur due to incorrect information provided by the client
- If the services have already been initiated, processed, or delivered
- If there is no fault, error, or lack of commitment from the company’s side
👉 Once the payment is received, it will not be refunded unless the issue is caused by the company.
4. Processing of Refunds
- Approved refunds (if applicable) will be processed within 7–10 working days
- Refunds will be credited to the original payment method
- Any transaction charges or processing fees may be deducted
5. Dispute Resolution
In case of any disputes, the decision of Kiteskraft Productions LLP management will be considered final and binding after reviewing the situation.
6. Contact Us
For any refund-related queries, please contact us: